Oddbean new post about login | logout Blockstream has such a poor customer service and doesn’t give a fuck about the customer feedbacks! 👎
Why do you think this? Adam is OG & a true Bitcoiner. I find that hard to imagine.
Being OG and having poor customer service doesn’t say to me anything. I been pinging them bug issue for over 2 months when you replace transaction by fees and it was replaced their Green wallet still shows as pending and the wrong balance!
I kind agree. I migrated from Blockstream Green to Bitkey because I wasn't comfortable with some bugs. I don't think they are professionals.
Yeap, just nuked my wife’s Green wallet as well.
For Bitkey? Is Bitkey reliable now?
As far as technology, Jade uses a new technology called a virtual secure chip, basically breaks your seed up, encrypts part of it and puts in on their server called an oracle. You can create your own oracle if you want. Their oracle does not have the whole seed or the owner. You can keep your own seed words. BitKey uses multisig, one key on your phone, one on their server, one on the rock device. The one on your phone can be encrypted and saved in your iCloud. You can not keep your own seed words. I don’t use either so just an observation in tech.
Bitkey is probably good for the newcomers and noobs
I’ve asked them like 3 or 4 times for what they need to collect so much data when using Aqua Wallet. No answer at all
I thought aqua wallet 💩 isn’t the blockstream one
Dont tell me both of you that I fucked up buying Blockstream Jade??
Maybe we are having a sistemic problem in the ecosystem... https://primal.net/e/note125hduf48whgwh2d9pj7j4hz78lzz69l7ql26ly3a7luu0ws0h3cqfk50gq
Only what I can recommend is that you shouldn’t use custodial wallets or if you do then very tiny amount of sats! Check out @OpenSecret @ZEUS or Phoenix wallets
No, it’s true. They don’t respond to any of my tickets and sent me on a runaround to multiple Telegram chats where they still don’t reply to me. @adam3us this is not cool.
Personally I've only had good experience when dealing with them. They addressed this one for me rather quickly. nostr:nevent1qqs0y2nmz2muhr4jtm2xa7ac98aepna0re76u2x6dhwmulxp4x3dzesprdmhxue69uhkymmnw3ezuenjv4jhxur9v43kstnrv9ekzq3qpatrlck0muvqevgytp4etpen0xsvrlw0hscp4qxgy40n852lqwwsxpqqqqqqz6rpl60
