Oddbean new post about login | logout I want humans to answer my questions, so I'll always hit the "0" key until someone answers. Fuck your automated menu.
@3967703f I once got so frustrated calling Medicare for an office where I worked that I slammed the phone down in the receiver repeatedly about three or four times in quick succession, and I was surprised when I put it to my ear again that the robot said, “It seems like you’re having a problem. Let me get you to an agent.” I was amazed that that worked. Haven’t tried it since, but it felt like a win at the time! 😆
@3967703f I do this every phone call too. I have so little patience for support calls in general though that usually my wife steps in. I know it ain't the fault of the person on the other end of the line but... damn I have no patience for shitty companies and it shows way too quickly on most calls.
@3967703f there’s a service called “Get Human” that lists how to do that for many companies. It’s deeply sad that we need such a thing.,. https://www.cnet.com/culture/how-to-skip-through-corporate-phone-trees-with-gethuman/