Y'all KWIM?

We need to get better at targeting and concretely onboarding the high-potential users, or we're going to exhaust and demoralize the welcomers and waste relay and dev resources.

We're too inefficient and the offer isn't differentiated enough. We need more tiered pricing models, for instance, so that people see that they can upscale and get better service, rather than only offering low-scale service to everyone for free.

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