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Laeserin | 3 months ago (raw) | root | parent | reply | flag 
 You're right about constant, free trials on public relays being a burden to current customers, tho. Creates npub churn.

You always see that effect when we have the onboarding waves and then everyone emotionally invests in welcoming newvbies and then most of them disappear again. Wears down the welcoming enthusiasm, with time.
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Laeserin | 3 months ago (raw) | root | parent | reply | flag +1 
 Y'all KWIM?

We need to get better at targeting and concretely onboarding the high-potential users, or we're going to exhaust and demoralize the welcomers and waste relay and dev resources.

We're too inefficient and the offer isn't differentiated enough. We need more tiered pricing models, for instance, so that people see that they can upscale and get better service, rather than only offering low-scale service to everyone for free.

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