@148d3479 The one thing consumers *can* do is name and shame. It goes against the good manners we’ve all been taught, and feels kinda gross, but I don’t think these companies should be able to get away with their gross behavior with zero repercussions. They should be embarrassed about how they operate. 

 @cb8d24c8 Yes, do not use Western Exterminator for your pest control needs.