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 Something to debate about among #start9 #DIY community.

It always starts with ditching customer support and someday in the future they might ditch us all together with software support as well. Nobody said this will happen but let's see what the future brings upon us.

Fiat always ruins everything what's good 😒


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 Start9 will always make free software. You think someone charging for their time is a fiat concept? 
 We all charge for our time but things change when we aren't payed enough.

Your customer service is really amazing I must say that. Answers to our questions in your forum are answered quickly and professionaly and I understand these technicians needs to be compensated somehow. 

You (as a person) have also been long enough on the internet to know that one-time payments solutions rarely played out well on the long run. I've seen this and experienced that a few times. Services went completely away or they switched to subscription models or they've been bought out by VCs and I always turn back to subscription models and drastic changes  VCs are forcing. 

That's why I started to have doubts and have that annoying question in my head what if.

All I wish is, #DIY community not being left on the side and locked out from accessing certain features in the future.