You know what? After the umpteenth ‘Let us know how your call went today’ email survey polluting my inbox just because I called a company to ask a sodding question, I’m going to start responding with exact opposite responses to my lived experience — a shite call will get a glowing review, a lovely call will be all 0s.

Survey that, corporate Britain! 

 @1fb367ab Whilst I applaud your disruptive attitude, I would guess your proposed approach would only hurt the ratings of the lovely call operatives. I try to leave good feedback for the nice people, because I'm sure it does make a difference to them