@1fb367ab Whilst I applaud your disruptive attitude, I would guess your proposed approach would only hurt the ratings of the lovely call operatives. I try to leave good feedback for the nice people, because I'm sure it does make a difference to them 

 @d55ed39b the sarcasm dripping from my toot wasn’t enough, obvs.

Also, it’s incredibly rare a phone jockey sat thousands of miles away in a call warehouse and incapable of answering even the simplest query will ever score more than a 1 anyhoo…🤷‍♂️