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 If someone hates Apple why would they still be an Apple user? 
 Ask all the people complaining about their app store, charging ports, etc. 
 The conveniences out way the drawbacks. By a huge margin. 
 That's for you to decide, not the EU. Why should you and Apple be forced to change simply because other people are buying products they don't really want?

They don't for me, so I don't buy their products. It wouldn't make sense for me to buy them and then bitch and run to government to force them to change.

I am far happier with other products. The Apple bitchers and government are the problem to me.