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 That's not a bug, rather a UX confusion. npub.cash is like a vending machine. It shows you what you received since the last time you opened it. All past tokens are in thee history. 
 I see that it has been updated so maybe UX changed but last I used it there was a balance and it was going up as people zapped. There was also a button to check balance or similar in copy and when you clicked that, you ur balance went down. It’s as if pressing the button to load the balance was depleting it. My wallet currently reads 8 sats but was at 60k at one point (I didn’t withdraw anything) 
 All tokens are still there. Please check history and confirm. Definitely not great UX IMO. I think the UI should behave differently than the API. Something for nostr:nprofile1qqsdmup6e2z6mcpeue6z6kl08he49hcen5xnrc3tnpvw0mdgtjemh0spzemhxue69uhhyetvv9ujuvrcvd5xzapwvdhk6qg5waehxw309aex2mrp0yhxgctdw4eju6t0qyt8wumn8ghj7un9d3shjtnwdaehgu3wvfskueqgxmmun 
 Yes, I agree. Ideally npub.cash is used through a wallet, which handles this. The website is more of a demo

However there is a pop-up telling you about all of this when withdrawing :> 
 Oh yeah, nostr:nprofile1qqsph3c2q9yt8uckmgelu0yf7glruudvfluesqn7cuftjpwdynm2gygprpmhxue69uhkv6tvw3jhytnwdaehgu3wwa5kuef0qyt8wumn8ghj7am0wshxummnw3ezuurpwf68jtcpzdmhxue69uhhwmm59e6hg7r09ehkuef0gn5qes have you tried npub.cash via cashu.me ? You can withdraw into it directly (same for the cashu wallet in iris) 
 This is what I’m doing now and it works! Would recommend cashu.me instead 
 Popup 😂 
 Dialogue * 😂 
 Oh wow. You are right lol. The tokens are there and claimable despite balance showing zero (your previous explanation makes sense). I was treating it as a wallet the entire time and wondering why it’s getting depleted. 

Def need some UX attention!