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 @92f75699 
Did you read the article. It’s also to deal with theft, of course abuse is a big problem but theft, shoplifting is a problem too. 
 @0a3f493d Still don't get it, sorry. Is your point that you don't like self-service checkouts and therefore people should steal from the store? Trying to understand your point. 
 @92f75699 
Since the inception of self checkouts, which I do use on occasion if I’m in a hurry, there has been an increase in shoplifting/theft. Even with serviced checkouts shoplifting has always happened but not to the same degree as happens now. Whether I like self checkouts or not is beside the point, the point being shoplifting has increased so maybe going back to serviced checkouts will curb the problem. 
I don’t know if your being deliberately disingenuous as to why you don’t *get it* no one else seems to have a problem with my post! 
 @0a3f493d No bad intent. Just asking.

Most experts appear to agree that high levels of shoplifting would appear to be driven by the high cost of living, rather than self-service checkouts. https://amp.abc.net.au/article/102772936 has a good, well-researched, piece about it (not least, that's it's a global phenomenon that appears unrelated to staffing levels).

I get a bit tired with knee-jerk reactions against technology, when it doesn't appear to be a technology problem.