And yet, billions of people still use them multiple times a day. 

Actions speak louder than words. 

I completely agree with the fact that most people are unhappy with the options but they are somehow serving a purpose or solving a problem, even if their user's can't articulate what that might be.  

 The purpose is addiction. As is nostr for me. 

 Network effects.

You've just found a fun network. Feels like working at a start up in homeoffice.