I’ve been asked to take over my water bill as a tenant from my landlord with virtually no information. This is frustrating to me. It appears that the sighted person who relayed that we got a notice about a water bill on our door, didn’t think we actually needed the paper because we’re blind. And Chris is used to being paperless, so he said nothing. I just explained to my person, I can’t pay this bill without an account number. The water company isn’t open on weekends. So, I’m going to call on Monday and *hope* the company doesn’t also assume I have a paper that was never given to me, and that they’ll give an account number to some rando over the phone when the account may not even be in my name. There are four possible names that could be on that account, four different sets of account info, between the landlords, my partner, and myself. I’m good at dealing with ambiguity, but the assumption that I don’t need information because it’s in paper print really bothers me as a legally blind person. You need paper information to set up accounts. I could have had a talking camera read the notice to me. I could have called Aira, or Be My Eyes. By just, assuming that blind people don’t want printed information, this well-meaning person gave me needlessly incomplete information. Now I’m going to have to potentially explain that I’m blind and the notice never got to me. When, in actuality, it did. Some sighted person just, assumed I didn’t need it. The company didn’t corner me into this position. A sighted friend did.