**Understanding AWS Support Cases for Billing and Account-Related Inquiries** The AWS Basic Support Plan offers free tier support for billing and account-related inquiries, but technical assistance is not included. A step-by-step guide is available on how to raise an AWS Support Ticket under this plan, ensuring effective handling from submission through resolution. Source: https://dev.to/ahsan598/raising-and-handling-an-aws-support-cases-for-billing-and-account-related-inquiries-1o3c