@2fd7551e having been through systems i’d consider ‘universally easy to use’ with family members who struggle with technology and the language, i disagree with closing all of them 

i think the majority of users will benefit from the machines, sure, but there’s a minority that needs support that only a person can give, and they deserve to travel independently too 

this is without even considering the aspect of all those workers being fired, which i think they will be 

 @f0da3828 I agree. But you can also say that about having ticket offices. If the person behind the counter doesn't speak your language - you're stuffed.
If the height of the counter means you can't see over it - you're stuffed.
And so on.