What does CRM mean? 

 Customer Relationship Manager 

 No, salesforce, no! 😭 

 A Customer Relationship Management (CRM) system typically requires several key features and functionalities to effectively manage interactions with customers and streamline business processes. Here are the essential requirements:

1. **Contact Management**:
   - Centralized database for storing customer information.
   - Ability to track customer interactions and history.

2. **Sales Management**:
   - Lead management and tracking.
   - Sales pipeline management and forecasting.
   - Opportunity and deal tracking.

3. **Customer Support and Service**:
   - Case and ticket management.
   - Knowledge base and self-service portals.
   - Automated workflows for service processes.

4. **Marketing Automation**:
   - Campaign management and tracking.
   - Email marketing integration.
   - Lead nurturing and scoring.

5. **Analytics and Reporting**:
   - Customizable dashboards and reports.
   - Real-time data analysis.
   - Performance metrics and KPIs.

6. **Integration Capabilities**:
   - Integration with other business systems (e.g., ERP, email, social media).
   - APIs for custom integrations.

7. **Mobile Access**:
   - Mobile app or responsive design for access on smartphones and tablets.
   - Offline data access.

8. **Customization and Scalability**:
   - Customizable fields, workflows, and modules.
   - Scalability to grow with the business.

9. **User Management and Security**:
   - Role-based access control.
   - Data encryption and secure login.

10. **Automation and Workflow Management**:
    - Automated task and process management.
    - Workflow rules and triggers.

11. **Social Media Integration**:
    - Monitoring and engagement with social media channels.
    - Social listening and analytics.

12. **Document Management**:
    - Central repository for storing and sharing documents.
    - Version control and collaboration features.

13. **Collaboration Tools**:
    - Team communication and collaboration features.
    - Shared calendars and task management.

14. **Customer Portal**:
    - Self-service portals for customers.
    - Access to account information, support tickets, and resources.

15. **Ease of Use and Training**:
    - User-friendly interface.
    - Training resources and support.

These requirements help ensure that a CRM system is comprehensive, user-friendly, and capable of supporting a business’s customer relationship and management needs effectively. 

 why would Nostr need this? 

 I think your earlier reply kind of answers the why. Cuz it does all that. 

 still I don't understand why this shouldn't be hosted at the company that builds it 

 🤖 

 Why / how? 

 No need to manually insert information about other keys. Everything can be gathered from Nostrs events in realtime.  

 Yeah but everyone has to be on nostr then 

 That's already a given to me. :) 

 Why additional features would a crm get by being by being built on nostr that it couldn’t have gotten with legacy tech? 

 Automated, realtime interest labeling without buying it from Google or Facebook.  

 Makes sense, although I’m thinking if it would make sense for smaller teams to build out smaller CRM  features independently instead of trying to build a complete CRM solution at once. But an interesting idea nevertheless 

 No chance. Too many CRM's as it is. Nostr has no value add. This is buzzword chasing and reinventing the wheel. 

 ERP is a better term for CRM.