IRS says beats US tax filing season service goals, needs funding sustained
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The Internal Revenue Service (IRS) has announced that it exceeded its goals for speeding assistance to taxpayers and cutting phone hold times to three minutes during the tax filing season. The IRS achieved this despite answering nearly one million more calls than the previous year. The agency has hired over 5,000 staff to assist taxpayers and handle digitization of paper filings. However, IRS Commissioner Danny Werfel stated that the agency does not have adequate resources to sustain hiring for taxpayer services and auditing of complex business partnerships while modernizing its systems, and will need annual operating budget increases in future years. U.S. Treasury Secretary Janet Yellen emphasized the need for Congress to provide the IRS with the necessary resources to maintain its momentum.

#Irs #TaxFiling #Taxpayers #Funding #TaxAgency

https://www.investing.com/news/economy/irs-says-beats-us-tax-filing-season-service-goals-needs-funding-sustained-3377624