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 @b92dcc07 I worked at HPB in the mid-'00s and it breaks my heart to hear how bad things have gotten under the founders' heirs. The hourly pay was pretty sad but breaks and benefits were great, and it sounds like especially the benefits have been stripped dramatically. They have every reason to unionize. 
 @6f9c8c55 @b92dcc07

This is sad. I was a big customer of #HalfPriceBooks from the 80s and 90s until I moved away from their area of business. A wonderful place to shop for a book loving constantly broke kid.

One thing I've learned is that if you want happy customers you have to begin with a happy work force.