%$#xxx@&%#%.    WTH has happened with customer service anymore??   I tried to make a change on our AAA svc acct, could not find what i needed online.  Called the number they listed, had to talk to a robot, got put on hold for 30 mins, then the moron on the phone says he's not authorized to make the change.  By this time i was so frustrated i just cancelled the damned thing.  AAA service used to be good, because i called them a couple yrs ago, and had a great experience.  I'm just not putting up with this shit anymore. 😡😡😡