I respect the work you and the Alby team have done, and building easier self custody tools is great. It’s just a major shift in what Alby has been, and for me it doesn’t provide what I need. Many users already went through this in the US when Wallet of Satoshi pulled out, and Alby was a reliable and stable alternative that filled that gap. Now that gap has been reopened and most of the users like me, who don’t need to run our own LN node and can’t justify the expense for the cloud service, we will simply leave Alby. It doesn’t matter how good the new product is, or how dedicated your team is, because while it is admirable it simply doesn’t fit our need. You’ve lost customers because of this. 

 let’s blame the US ;) 
yes, we know. we have to focus on what we can do and are able to provide. 

I hope you find a good solution for you and maybe some people will run a hub together. 

 Shouldn’t Cashu/Fedimint be able to fill the gap of custodial lightning with the added benefit of privacy? 

 I love Alby and have used it for zaps and small payments. I don’t mind custodial wallets for these types of transactions. Since the custodial version is closing down, I started using Wallet of Satoshi again for #nostr