The "stuff we need" is a great point, as that will definitely be part of this service. Optimally, we could just get most landlords to "bite the bullet" and get good enough equipment so that all the necessary stuff is included in the rent.

There's a basic "common sense" list that we do require, but asking too much will be... too much.

A good example is my workstation. I need a 160*80cm standing desk with a 35" ultrawide display if I'm going to be working anywhere for longer than two weeks.

These two things alone can cost in the range of $1000 (depending on the country, can be even more than that). If I'm renting for $500 per month for two months, it's going to be a big ask to get the landlord to buy these :D

I see two main solutions for this:

1. We could convince the landlords that if they invest in this stuff, their apartment will be high in demand by our customers and they can then make back their money that way. This is probably doable over time, but can still be a tough sell before having a steady stream of customers!

2. Even if #1 works out well over time, it can never be a solution for "everything anyone wants". People will always want to have some of their own special things, and that's totally ok. We can help find those on the local market, or get them online (or maybe just help send them from country to country).

The bigger question with #2 is what then happens when you leave? Depends on the stuff and your plans of course - there are a few different choices.

If it's generic stuff that other people can use, we ("we" really meaning your local agent!) may be able to just find a buyer (another customer) for that stuff, or maybe buy it from you and rent it for those who want to use it.

You might also want to just store it for your return, or sell it yourself, but I'm hoping that this service will enable us to skip these "sell it yourself" scenarios - they're hardly ever worth the hassle.

My vision is that this service will allow seamless arrival AND leaving so that we can just pack our (hand) luggage and go without having to spend any brain cycles for the physical stuff.

I haven't yet put much of this in writing on the site because I need to be careful that the first customers don't then be like "but you promised that all the stuff would be handled and included in the base price!"... working on it, need to focus on the base service first :)

In any case, we will work with you on getting all the necessary stuff on a case-by-case basis, and then have better defined services for this when we have a decent understanding of the customer needs. 

 A camper van would actually be a lot more stuff than what I have now 😄 ... a few suitcases and a couple different workstations in different locations. A workstation is mostly just a wide standing desk and ultrawide 35" display. Need these to work, non-negotiable. Of course, these could fit into a camper van. I've been planning to do that too, but I'm not sure if I want that as my only choice. Overall any "one choice" seems to turn sour over time. 

 That's definitely coming. The reason why I haven't added it yet is that it would be very short at the moment, with only Tbilisi as the first city :)

Working on having a longer list... 

 Thanks for the comment, glad to see you've really read things through!

I actually wrote the refund policy back when I thought it would be possible to have credit card payments. I was leaning into the reality of payment clawbacks: people are able to just pull back payments through their credit card provider, even when everything has gone well for them. The banks will side with their customer, not the merchant. In many cases it's completely unfair for the merchant, but it is the reality and cannot be changed.

With bitcoin payments, customer-initiated refunds are of course not technically a thing, but I think building on a bitcoin standard effectively "requires" the refund policy to be very much on the side of the customer.

It is extremely important to protect the long term reputation of the business and not let short term greed get on the way. If the customer feels that the service wasn't up to snuff, the situation needs to be corrected and at that point it's already too late to "fight" over money. The refund threshold has to be extremely low.

It is of course possible that some people might abuse such a policy, but then it becomes a question of numbers: is the increased trust of the majority worth the losses from a few bad apples? I guess that remains to be seen, but I'm betting that this is the correct approach.