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Compromised | 7 months ago (raw) | root | parent | reply | flag +1 
 Have you tried to reach them out via email ?
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ONBRINK | 7 months ago (raw) | root | parent | reply | flag 
 It was over a year ago, I had emails back and forth and even spoke with one of their support members on a web conf. After some troubleshooting and no luck, the blocked me. After they blocked me the second time, I just decided it wasn't worth any more of my time.
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Compromised | 7 months ago (raw) | root | parent | reply | flag +1 
 Yeah, customer service in bitcoin companies sucks !
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ONBRINK | 7 months ago (raw) | root | parent | reply | flag 
 Customer service is one thing, but this hit different than just incompetence.
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ONBRINK | 7 months ago (raw) | root | parent | reply | flag 
 It was sad because I really liked their OS and dashboard. I had several personal friends who had great experience with them, but that wasn't the case for me.