Japan doctors sue Google Maps over 'punching bag' reviews
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Around 60 doctors in Japan have filed a class-action lawsuit against Google Maps, accusing the platform of ignoring vitriolic reviews of their clinics. The doctors are seeking 1.4 million yen ($9,000) in total damages from Google, claiming that they are unable to reply to or refute reputation-damaging reviews due to patient confidentiality obligations. The lawsuit is believed to be the first of its kind in Japan to target a platform over negative online reviews. The plaintiffs argue that doctors may become hesitant to refuse medically unnecessary examinations or medicines if the situation remains unaddressed, ultimately harming society. Google stated that it is making efforts to reduce inaccurate and misleading content on Google Maps.

#Japan #Doctors #Lawsuit #GoogleMaps #OnlineReviews

https://www.legit.ng/business-economy/technology/1588550-japan-doctors-sue-google-maps-punching-bag-reviews/