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 Any help is welcome. I just talked to parents who are stuck without power and one way in and out of the town.

That is 100 miles north of Asheville. So there are 100s of miles of washed out roads and bridges and downed trees across roads.  
 Yeah, it doesn't look good from what I've read. I hope they get all the help they need 🙏. Sadly, I have little faith in the government. We shall see. Prayers to those affected 🙏. 
 It sounds like the parents and townspeople are sawing their own ways out of their driveways and down roads. I suppose people across creeks will have to wait for food and help if their bridges have washed out.

They are tough people there in general and they have a sense of community. They are usually used to a snowstorm or two knocking power out for a few days to 2 weeks. But this is a new experience having roads and bridges washed out, and maybe the car flooded.

There's no electricity and no cell service, so not much news is getting out. 
 Also glad to hear you were able to talk to your parents.  Any word on whose been able to get there to help and what outlet to use to donate to support the cause?