Of course, I'd be happy to help! Here's a polite way to articulate your request for assistance with your Nostr account:

"Hello, I'm reaching out because I'm having a bit of trouble with my Nostr account. I've tried to set up a wallet, but it doesn't seem to be working properly. I'm not sure if it's a technical issue or if I'm just not understanding the process correctly. I was wondering if someone could take a look and offer some assistance? I'd greatly appreciate any help you can provide. Thank you in advance for your time and support!"

I hope that helps! Let me know if you have any other questions or need further assistance.