Lol I have the exact same one with the exact same problem 😂🤓
It's a fucking usability nightmare. For the rest it's a good device, albeit a bit too light (weight wise), but having a completely smooth facia where the buttons are is really really destroying the whole thing. I'm glad I got rid of it. We used to have an ancient one, that one was perfect. But it died after 10+ years, unfortunately. https://m.primal.net/JMqS.png
Yep, started out with exact same one. Wonderful device. No improvement needed 🤷♂️