Oh! It could be. The site didn’t work on my phone, I just saw a blank white page, so I scrolled until I saw a restore button, which I believe was almost at the bottom of the screen. So maybe a user error coupled with the site not rendering.
This was my first time using the website. I guess showing a very long list of all the npubs is not super user friendly, it would probably be simpler if it just showed the count of npubs in each backup, and if someone really wants to see the list they can click into it. This would also make the contact page shorter.
I was able to find a complete list, and restored it.
It still didn’t solve my issue I have in the recorded video.