If I find a bug I want to communicate that.  If I have a question I want to get an answer. If company don‘t answer I feel bad about the product. Very simple and logic thought-chain. At least for me. 🤷‍♂️ 

 they are developing it freely, try twitter? find the keet dev rooms? use github? email is shit 

 Tried twitter. No answer. Website has a button ‚get in touch‘ I used that. No answer.