Correct, but they are not all in the same nursing home, thats why its important. They can make calls and pick up incoming calls. But only about half of them text with it. It appealed to them because they didnt need a phone number or email address to get started so i set them up with Simplex about a month ago. I might be able to guide one of them over the phone on how to update the server settings, but if not they will have to wait until my next visit in about 2 weeks.