Fixify, a new IT help desk platform, is revolutionizing the way companies manage their technical issues. By combining automation and human analysts, Fixify aims to provide a high-quality IT experience for organizations with 100-2,000 employees. With an annual subscription fee based on employee count, Fixify's AI-powered system identifies root causes of problems and recruits IT analysts to resolve them.

Source: https://techcrunch.com/2024/10/23/fixify-blends-automation-and-human-analysts-to-tackle-it-problems/