CenturyLink Internet Review: Affordable Options and Room for Improvement
CenturyLink, a leading internet service provider, offers affordable options with its Quantum Fiber plans. The company's 2024 American Customer Satisfaction Index survey score indicates that it performed well on the fiber side, scoring 76 out of 100 points. However, its DSL plans received lower scores, ranking fourth from the bottom.
One notable aspect is CenturyLink's unlimited data policy for its DSL services. This means customers don't need to monitor their data usage or worry about exceeding limits. Additionally, customers can opt for a one-time fee instead of paying monthly equipment charges.
Despite some areas for improvement, CenturyLink has its strengths. The company offers affordable high-speed Quantum Fiber products and has a solid customer satisfaction record in certain regions.
Source: https://www.cnet.com/home/internet/centurylink-internet-review/#ftag=CAD590a51e