Insurance or being sued trend most sensitive projects to caution beyond reason and make the thing your trying to improve worse!
Yeah this is what they were talking about too. Apparently it's way worse in europe than the US. Though it's bad in the US. In theory everyone has a right to their own data. In practice it can be hard to get. Technology can fix this, but they are slow to take even the smallest improvments, and there's mind boggling $$$$ interests every step of the way.