Interesting the distinction between technology and service; giving a quick think about it it'd be hard to find a precise border. A tool acquires its definition at the very moment it became serviceable for the user; but also the need might be what justifies a way to cover a service. Paradox of the measure comes to my mind...

Taking current state of X, for example, its service is digital communications, its tech it's internet infrastructure and protocols, —from which also many other services takes advantage of—... then later when looking at internet as a service, its tech might as well be human's ability to expression, —and it's need to increase the reach of preach—

Saving the medium article for later; no less than 5 clicks this Medium web service asks to properly start reading 😅