Email is already centralized and captured regardless of what provider you choose. It's a shitty protocol, terrible for privacy.

They provide email support to meet people (normies) where they are.

People who really care about anonimity:
1. Should be using Tor instead of a VPN
2. Should not be contacting customer support in the first place. I didn't even know they had customer support 🤣

You have to think about the impact of the things you are bashing. The internet does not get more centralized because they are using gmail.

You could shittalk so many companies that have terrible privacy practices but instead took that time to write a lenthy rant for something this meaningless...