Salesforce's AI Chatbot Agentforce Hits General Availability, Aims to Enhance Customer Engagement

Salesforce has announced the general availability of its AI agent development platform, Agentforce. This low- or no-code solution enables companies to deploy chatbots for employees and customers. The platform is designed to work independently, triggered by changes in data, business rules, or pre-built automations.

Source: https://techcrunch.com/2024/10/29/salesforce-ai-chatbot-agentforce-hits-general-availability/