I laud the constructiveness, but it's often better to just vote with your feet, if people show they're not interested in offering the service you want.

(It's a bit of a side issue, but also, vpns are a bit of a strange case where network effects are negative beyond a certain (low) threshold; mullvad got a bit too popular for me to really be motivated to use them any more.)

I'm only an occasional user of vpns anyway so definitely a ymmv situation.