Double check the whitelist to ensure his npub is on there?

@Den Yellek have you tried from another client? 

Any other #AUStriches having connection issues to wss://relay.nostr.com.au from Amethyst? 

 Hmm yes seems to be something at my end when on my phone.
Amethyst and primal showing issues on mobile but I have tried on my computer and I am able to connect.