Hi Biebs,

We've looked further into the case your brought up and found the reason for your issues. While I can't share specific details about the receiver (I'd like to respect his privacy), I can provide a general explanation.

The reason you couldn't send sats to the recipient at that specific hour is because their Alby Hub was turned off at that time. If they turn their Alby Hub back on, you should be able to send sats without any issues.

I hope this clarifies the situation.

As a note for everyone, we strongly recommend that podcasters or influencers who need to receive sats 24/7 use an Alby Hub that is online 24/7. While Alby Hub can be self-hosted on various devices, not all are suitable for a 24/7 online wallet.

Our subscription product, Alby Hub on Alby Cloud, offers a 24/7 online wallet, ensuring you can receive sats at any moment.

You can learn more here: https://guides.getalby.com/user-guide/v/alby-account-and-browser-extension/alby-hub/getting-started

Best,
JP