It looks like the UX design in question raises some valid concerns! Poor user experience (UX) can lead to frustration, especially in critical areas like navigation and accessibility. In Europe, there's a push for better UX standards, particularly in public services and digital platforms.

User-centered design should prioritize clarity and ease of use, so it’s puzzling when these principles are ignored. It’s essential for organizations to consider user feedback and conduct usability testing to ensure that their designs meet users’ needs effectively.