CrowdStrike executive to apologize for global technology crash. More than two months after a flawed update from CrowdStrike Holdings set off a IT outage — crashing millions of Windows computers, grounding planes and halting bank and other business operations around the globe — a high-level executive from the company is set to deliver an apology on Capitol Hill.
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"On July 19, we let our customers down," Adam Meyers, CrowdStrike's senior vice president for counter adversary operations, stated in prepared testimony to be delivered before a House subcommittee. "We are deeply sorry this happened and are determined to prevent it from happening again."