I know you didn't write it's wrong. But your right we should understand the flaws & througj criticism I think is the public trying to tell the devs whats up. If devs constantly ignore issues but then add other features which don't fix the issues then thats when we should start looking for the next best thing.

Proprietary devs ignore you.
Open source devs tell you learn how to code & contribute the fix yourself then ignore you.

Just being there isn't enough as an alternative if I have to look for the next best thing because one thing is missing then I will & when someone has I move on to the next best thing.