The quality of almost all Nostr products is so bad, that it feels malicious at worst, incompetent at best. I don't even know how it's even POSSIBLE, to produce software this bad. They must go to "How to build confusing software that doesn't work" lessons, or something.

Now, you know, why users run away.
Stop asking this question, like you don't know this. 
It's obvious. The software is generally really crappy software, and that has nothing to do with the protocol and everything to do with the programmers.

Nobody gives a damn and it shows. Your contempt for your users is obvious and they're like "Right back atcha, buddy."

https://media.tenor.com/2W8RhTHA-2cAAAAC/the-office-michael-scott.gif