Vinted's remarkable growth has reached a valuation of $5.4 billion, making sustainable fashion accessible and desirable. As the platform scales up, it's crucial to balance growth with customer care. Recent reports indicate a dissonance between Vinted's success and user experience. The company acknowledges the importance of consumer safety, investing in measures such as blocking duplicate accounts and providing two-factor verification.

Source: https://www.forbes.com/sites/katehardcastle/2024/10/25/vinteds-unstoppable-growth-can-customer-care-can-keep-pace-with-ambition/