Hi nostr:npub1f6ugxyxkknket3kkdgu4k0fu74vmshawermkj8d06sz6jts9t4kslazcka   I have managed to get the silent payments  to scan for payments only once about a day after I sent to it. The balance now shows in my wallet.  However have not been able to sync again it magically did it the once. 
The balance in the wallet I can now not send out I get an error. It says can’t find private key. 
Basically the app for me is totally screwed. 
Have done all the things even deleted and reimported seed several times. 
No more feedback from support yet as I guess the weekend happened.