Some of ours have scanners, too.  Quality varies;  some have poor results and others require you to bring your own thumb drive.  However, whatever my friend needed for unemployment was somehow more complicated than this and had to be done with a webcam directly through the website.  It was bizarre – way worse than applying for welfare, which can be done comparatively easily where I live.  You can just use a regular website (with no crazy requirements) or go into one of the many locations.  I’m told that there are better and more numerous welfare advocates than unemployment advocates, which is why the service is better.