I went thru this several years back with SafePal wallet scam app. GoulGoul did not even respond. Safepal was like ehhh. Your problem not ours. Even when I explained that this scam wallet was using their screenshots and copyright material from the legit app... 

Needless to say. SafePal is not my cold storage hardware wallet anymore.


https://image.nostr.build/76e9bf652bf7bf245d4fad6127bfacb277375d4a21cbf2b6207fc4aa57fa6460.jpg#m=image%2Fjpeg&dim=1080x791&blurhash=%23HMjzCozD%25%25M9FjrD%25xu9G00ozWqRPRjjsRjj%5BRj%7EqIURjV%40M%7BM%7BRjt6xuInozt7RkRkxus%3AxuR*xuofM%7CD%25RjRjj%5DtRayt5of%25M%25Mt7oKf6ayM%7BIUt6t7bIxuxuaxWCju&x=6c78177c6413f30da18055af3ebca4b3a2053eb1aa05afb8ccb9cecfc8b971c5