What I’m going to say here, and now, contradicts everything we declare daily (decentralization); but I like the Santander bank. I’m an investor and a customer! Although I am insignificant for the institution -, given all the others I have ever used, it is the only one that improved my credit quality, card limits and when I had financial difficulties, it gave me the opportunity to get back on my feet, without interest - even when I was restrictive at the time.
Maybe he didn’t do anything else, since I had assets under warranty, if something wasn’t as expected, but while others did nothing!