Microsoft has launched a new AI-powered Xbox chatbot for Xbox Insiders in the US. The "Xbox Support Virtual Agent" is designed to help gamers more efficiently solve support-related issues with their Xbox consoles and games. The chatbot, which can be accessed at support.xbox.com, uses AI technology to answer questions and provide assistance. Microsoft has been testing this new feature and values feedback from Xbox Insiders to improve the chatbot's performance.

Source: https://www.theverge.com/2024/11/4/24288066/microsoft-xbox-chatbot-ai-support