Oddbean new post about | logout
 Delta KYC dumbassery update:

Support: "Submit your ID via this personal info update request form."

Me: "but I don't need to update my name, birthday, or gender..."

Support: "Just choose one."

Me: [updates gender from male to male]

The next day I receive an email from Delta saying that I can't update my gender because my account is under audit for suspicious activity and to unlock it I need to submit a different form.