Me as a repair shop owner: Hi what can I do for you?

Them: Hi, I just bought this a week ago and it broke, can you repair it?

Me: So this is the first time it has broken?

Them: Yes

Me: Sorry, then no. I am a repair shop, we only do repairs not pairs. Once someone has paired it at least once I would be happy to repair it for you however.

Them:...

Me:....